Privacy Policy

Haritha Berm Park Hotel, Vijayawada – Privacy Policy

At Haritha Berm Park Hotel, Vijayawada, we value the privacy of our guests and are committed to protecting the personal information shared with us. This Privacy Policy explains how we collect, use, store, and safeguard guest information when making reservations, using our services, or interacting with our hotel.

Information We Collect

We may collect the following information from our guests:

• Full name, address, email address, and phone number
• Government-issued identification details required for check-in and legal compliance
• Reservation, booking, and payment information
• Guest preferences, special requests, and service-related information
• Communication records related to inquiries, feedback, or support requests

How We Use Your Information

The information collected may be used for the following purposes:

• Processing and managing room reservations and hotel services
• Providing accommodation, hospitality, and customer support
• Sending booking confirmations, updates, invoices, and important notifications
• Complying with legal, regulatory, and security requirements
• Improving our services, facilities, and overall guest experience
• Responding to guest inquiries, requests, and feedback

Information Security

We implement appropriate administrative, technical, and physical security measures to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss. While we strive to maintain high security standards, no electronic storage or transmission method can be guaranteed to be completely secure.

Information Sharing

Haritha Berm Park Hotel, Vijayawada does not sell, rent, or trade guest personal information to third parties. Information may be disclosed only under the following circumstances:

• When required by applicable laws, regulations, or government authorities
• To process payments, reservations, or related services through authorized service providers
• To protect the rights, property, safety, and security of the hotel, its guests, employees, or the public

Data Retention

Guest information will be retained only for as long as necessary to fulfill operational, legal, regulatory, accounting, and business requirements. Information that is no longer required will be securely deleted or disposed of.

Guest Rights

Guests may request access to, correction of, or updates to their personal information, subject to applicable laws and hotel policies. Requests regarding personal data may be submitted directly to the hotel management.

Cookies and Website Usage

If guests use our website, certain technical information such as browser type, device information, and website usage data may be collected to improve website functionality and user experience.

Policy Updates

Haritha Berm Park Hotel, Vijayawada reserves the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon publication of the revised policy on our website or other official communication channels.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or personal information handling practices, guests may contact Haritha Berm Park Hotel, Vijayawada directly through the official contact details provided by the hotel.

By using our services, making a reservation, or staying at the hotel, guests acknowledge that they have read, understood, and agreed to this Privacy Policy.