Refund Policy

Refunds for room reservations and hotel services are subject to the cancellation and booking terms applicable at the time of reservation. Eligible refunds may be processed when a booking is canceled within the permitted cancellation period as specified by the hotel or the booking platform.

If a refund is approved, the amount will be credited through the original payment method used for the booking. Processing times may vary depending on the payment provider, bank, or booking channel and may take several business days to reflect in the guest's account.

Refunds may not be available for non-refundable bookings, no-show reservations, or cancellations made after the permitted cancellation deadline. Any deductions, service charges, or cancellation fees will be applied according to the hotel's booking policy.

For refund requests, booking modifications, or further assistance, guests should contact the hotel management or the platform through which the reservation was made.